UAE’s Trusted Tour Operator
Upon arrival we were warmly welcomed by Khairul Anuar, the owner of Urban Desert. We felt welcomed and with such a friendly atmosphere we had a fantastic start! He was with us throughout the 4-day stay, for our official and leisure activities, only retiring home, when we were safely back at our hotel. The guide and tour was extremely good, very flexible and for that, he and Urban Desert deserves a special thanks. We had four great days there, which obviously also added up to the experience.
Hi All, Thanks for arranging a wonderful trip of Sharjah Desert Park. We and our children enjoyed alot and get lot of information as well. Children are very happy to get gifts from you and your treatment with them and us well. Really appreciated to you and your staff. Keep it up and keep arranging this type of tour and we loved to join again in next tours.
Hairul of Urbandesert.ae has definitely ensured that our trip is well taken care off. From before the trip started till the end, he entertained all our queries with patience. Very receptive to feedbacks provided along our trip and has good and effective service recovery for anything we felt dissatisfied at. We will definitely recommend his service to our extended family members. We hope you will broaden your tour coverage to other countries too!
Prior to the trip, Hairul was prompt in responding to all my queries. I was travelling with an elderly and he was attentive to details. He shared with me on the possibility of renting a wheelchair for the trip.
During the trip, Hairul delivered on what was promised and I was impressed that he went beyond.
He made sure that our needs were seen to and for that, he made the trip more personal, rather than merely a business transaction.
Everytime I visit Dubai, I will hire Urban Desert services for my week-long transport. Vehicles are clean, drivers are always on-time. Thank you Urban Desert for such professionalism.
Urban Desert provided a seamless experience for my family whilst travelling in Dubai. Fuss-free; just show up and Urban Desert takes care of the rest, ensuring you get maximum exposure from your planned itinerary and absorb the sights and experience the adventure associated with Dubai. Certainly deserves the 5⭐️!!
Awesome trip with my mum for the first —timer in dubai! Mr hairul helps us a lot n well planned the journey during our transit one day in dubai! Very helpful & knowledgable! Fully recommended!
Covid-19 Protocol
Your safe travel experiences is very important to us. Urban Desert Travel & Tours follow a strict Covid-19 Safety Protocol, from regular PCR tests of our operators and staff to disinfecting all our vehicles regularly.
This is to ensure safety for all our clients and ensure the top level of comfort in all our services.